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A general list of the Terms & Conditions in how I conduct our sales under, plus details of payment methods I accept and shipping methods I use. We would urge all buyers to read this page to avoid confusion and delay in processing your order.
How to Order The easiest way is to use the Web Shopping Cart, being a very simple procedure and by far the quickest. It takes just moments.
As an alternative you can print out the order form, complete same, call me or send it by mail.
My Phone number is 0417 337 868.
My Postal Address is PO Box 62 Forest Hill Vic 3131.
Please ensure when ordering any item that you include your address so that I can quote on packing, postage and insurance costs for you. We regularly receive orders with a name but no address, this makes the transaction time much longer than it needs to be.
Payment Methods Payment may be made by credit card or direct transfer to my bank account.
We accept MasterCard and VISA credit cards. I do not charge a surcharge for using a credit card; in fact I prefer clients to use credit cards as it makes all transactions quick and convenient for both parties involved.
** I do not charge your card until confirming your items are in stock and we are preparing your items to pack and send. **
You may pay funds by transfer direct into my bank account if you prefer.
The bank account details are Bank: National Australia Bank of Australia Account Name: Michael Eastick Branch Number: 083004 Account Number: 400370828
You may post me cash at your risk, send by Registered Post please.
Currency Conversion For use I have placed a free currency conversion link here . Check out the price of an item in your local currency.
Please note rates quoted may not be the same as those charged. Currencies fluctuate every second and this may affect your transaction, as well as the final rate your bank may charge.
When paying by credit card, we bill you in Australian dollars for only the amount agreed (plus postage and handling). The exchange rate and any bank fees for foreign orders will be that calculated by your credit card company and not us.
Postage & Insurance
| Within Australia – DL size Registered envelope (up to 250grams) |
$8.20 |
| Within Australia – B4 Registered envelope (up to 500grams) |
$11.00 |
| To Overseas – DL size Registered envelope (up to 500grams) |
$22.00 |
| To Overseas – B4 Registered envelope (up to 500grams) |
$34.40 |
For larger or heavier items I will quote a postage costs prior to completing your order.
Multiple items will be shipped together to save on postage costs.
Insurance: I am happy to send items by insured mailing methods at the request of a purchaser, and will need to quote on this at the time of preparing your order.
Returns and Expertisation 100% customer satisfaction is my goal, I want your long term repeat business. If you are not happy with the goods supplied, please ship them back to me by Registered Mail in the exact condition they were received in, within 48 hours of receipt. Include an explanation of the problem, and I will fully refund your purchase price of those goods, or exchange the goods, if you prefer.
Note: No lot is returnable, if, subsequent to receipt by purchaser, it has been immersed in water or other fluid, or marked by an Expert or an Expert Committee, or treated or damaged by any process whatever, unless my written permission has been previously obtained.
If you wish to have any item expertised by a proper, recognized, independent Expert Committee you are most welcome to do so, but only after I provide written notification that this is acceptable to us. You need to advise me of this request by registered mail postmarked within 48 hours of lot receipt or via E-mail. This policy MUST be enforced strictly for obvious reasons and this policy is in line with most other dealers and auction houses worldwide.
The onus of proof lies with the purchaser, as do ALL associated costs of postage, expert or legal opinion of Certificates, etc. The inability of a recognized Expert Committee to express a definite and conclusive opinion is no grounds for a refund or return on any lot.
The only Expert Certificates accepted by us are from well established independent Committees such as RPSL (London), RPSV (Victoria), BPA, APEX (USA) etc.
All goods on my website are as described to the best of our ability. If you require further details or a scan please do not hesitate to ask. Collections and mixed lots are obviously not returnable for any reason as is common with all auctions and most other sellers worldwide.
Buying We I am always looking to buy Singles - Sets - Collections - Varieties - Errors - Major Studies - Deceased Estates of Australian and British Commonwealth stamps and postal history, depending on the material offered and my current needs.
Contact me today with details of what you have to sell, you may be pleasantly surprised.
All prices quoted are in Australian Dollars. When paying by credit card I will bill you in Australian dollars for only the amount agreed (plus postage and handling).
The exchange rate and any bank fees for foreign orders will be that calculated by your credit card company and not us.
Responsibility I am NOT responsible for:
Goods opened or damaged or removed or otherwise dealt with by customs or postal authorities in the country of receipt or in transit.
Any taxes or charges levied by governments or authorities, such as GST, VAT, fines, levies, penalties, demurrage etc.
Any fees or charges levied by your bank or credit card company or differences to the exchange rate from the rate quoted on www.xe.com at the time of the sale. For credit card payments you will be charged by myself the agreed amount in Australian Dollars, what your bank or credit card company charges you on top of this is totally out of our hands.
For non delivery of any goods posted to or from me, for whatever reason, my liability shall be strictly limited to whatever sum may be paid or owed to the recipient or sender by the postal authorities. All claims in respect to any loss or damage or non-delivery shall be the responsibility of the purchaser, unless involvement is required by the sender from the postal administration/s. I keep a record of all mail sendings (including copies of the stamped Australia Post receipts and shall be happy to provide a copy if requested). It is further understood that lodging such claims within the statutory time limit applied by the postal authorities shall also be the responsibility of the purchaser if the senders involvement is required.
All orders placed with me shall be deemed as accepting and agreeing to these, and all and any other Terms and Conditions of Sale found on this website or available on request by mail or email. |